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How We Work
At Renaissance House International, we
ready your organization’s strategic visibility, communication
system, and management processes, keeping your news and your
name continually and positively before your important audiences.
On this
page we'll give you a sense of our guiding beliefs, approach to
client challenges and what sets us apart from other communication
firms. Is it fun? Is it painful? Most of all, is it successful?
You have many good stories to tell: we help you identify and
tell them. Choosing the most appropriate medium, we
deliver your message to engender the action you desire.
Combining the best marketing tools to meet your needs, we help
you create presence and inspire your audience to take the desired
action.
Sometimes the news is bad. We help you tell
your story quickly and honestly with accuracy and sensitivity.
Of course, we've also helped you prepare for this moment with a
communications plan and employee training.
Our Approach
At Renaissance
House International (RHI), we believe an independent multi-specialty
firm can provide our clients with a single source to manage and
unify
their comprehensive business and communications services. Our
solutions encompass strategic and operational challenges locally, nationally and globally.
RHI clients enjoy the advantages of
senior leaders, highly strategic and
service-driven. We are committed to rigorous
standards for
the value we deliver to
you as our client.
Every client brings their own unique communication challenges.
That's why our four practice areas:
BDL Public Relations,
DaVinci Design and
Advertising,
Informed
Inquiry Inc. and
Renaissance Resource
Management
work together or separately to bring about your desired results.
Drawing on our four practice areas, we integrate the best tools and
strategies to reach your objectives. First we listen to you as your
describe your situation and objectives. Then we dig. We research
internal and external information or materials that shed light on
your situation or the best way to approach it. Then we put
our considerable experience, creativity and talent to work to
develop your strategy, craft your messages, identify your audiences
and communicate. We evaluate and adjust throughout until we achieve
the success you outlined in your objectives. We remain sharp, disciplined and
dedicated -- and through it all, we have fun! We love the variety, and we rejoice in
bringing our clients wild, high-fiving, exhilarating success!
Our clients count on it. You can, too.
Listening -- We listen
carefully to your situation. We may ask a lot of questions and ask
for your existing materials and plans. The more you can share with
us, the better our insight and the better your outcome. At the
very first meeting is a good time for you to define for us your
idea of a great outcome.
Planning -- Taking
your information and additional
data we've researched, we map a strategy and program of execution
and evaluation that you and we can activate to reach the outcome you
expect. Often, we exceed your expectations!
Performance --
You can count on our very best effort, whether
we are your whole team or a part of your team.
Delivery --
We are dedicated to delivering your desired outcome on time and
on budget. You will be informed every step of the way as we
develop your communication. We know from listening to you, just
what you expect.
Results --
We will do our utmost to surpass your expectations. In achieving
excellence for you, we also achieve it for ourselves, our
professional careers, and our firm.
Our Guiding Values
Be truthful at all times in all things --
We will be honest with you and be honest for you when we are dealing on your
behalf.
Perform as a partner -- We
count on you to supply us with the information and resources you
have. You know your business, its history and its vision best. You
count on us to bring our communication expertise to that scenario.
That's a partnership. As a part of your team, you will always have
our best effort. As in any partnership, both partners need to
communicate frequently and fully.
Recommend wisely -- That's
why we've listened so intently and done our homework. We know
you count on our expertise. We will recommend the best
strategy and course of action, based on the information and insight
we have. Usually this goes smoothly, sometimes the recommendation
may be tough to swallow, but we will do our best to help you
understand why it is your best course and what
outcome you can expect if you follow it -- or don't follow it.
Take the initiative --
The better we know you and your business, the more we can take the
initiative and bring you fresh ideas and courses of action. Of
course, taking the initiative, still means you have the control to
approve or disapprove before any action is taken on your behalf.
Be
bold, be creative -- Noise, noise, noise. The secret is to rise
above the noise. We will always strive for a bold, creative
course of action that will lift you above the noise, excite your
audience, and inspire action.
Respect your budget -- Once we have agreed on your expected
outcome and a reasonable budget to achieve it, you can count on us
to stick with it. Expect no surprises at invoice time.
Focus on results -- The outcome was set at the first
meeting. The plan was built to achieve it. The action is geared
to deliver it. Throughout the campaign, a monitoring program
will help keep us on track. We built it into your strategy from the
start.
Why
We’re Different
When you need us, you can find us. Count on frequent feedback
and quick response times. You'll
have several ways to reach us so we can be there when you need us.
We're fun to work with, reliable, team
members and we get the job done quicker and better than our
clients expect.
Some clients have stayed more than ten years. Others return again and
again as a need arises. They value
their strong relationships with us and we with them. They count on
us.
Over twenty-two years, we've
seen a whole lot of variety and resolved a whole lot of issues in a
whole lot of industries. And we've built strong business
relationships of our own that we put to work for you.
Our
senior
professionals have lived and worked on three continents.
You have access to that wide variety of global and cultural
experience.
You will find our leadership and
professional staff to be bright, well-educated,
experienced, creative and dedicated. You can count on their
enthusiasm for solving your communication challenges, their pleasure
in knowing and interacting with you as our client, and their delight in creating your success.
Where to Next?
Now that you
have an idea of the results you can expect and our approach and
philosophy of working with clients, you may want to learn
about the specific services and programs we offer. Click here for
Services
or for the full menu, scroll to bottom of this page.
To contact us now,
telephone 713-961-7400 or e-mail
rhi@renaissancehouse.com.
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