How do you charge for your services?:  RHI offers flexible billing for our clients.  Most clients prefer that we charge by the hour at competitive rates for our area, by the project or job, by an annual budget fee amortized over the twelve month period. Some clients prefer to provide a lump sum in advance for an ongoing project tied to hours expended and then replenish the funds at the appropriate time based on the next phase of work to be accomplished.

Where are you located?  Houston, Texas.  We regularly assist clients throughout the United States and in other places on the globe.  When someone local is needed on the scene, we have seasoned associates and affiliates in every major city across the country who have proven themselves invaluable assets on behalf of our clients..

What are your international capabilities?  RHI can meet almost any need around the globe through our private contacts and knowledge gleaned from our travels and years of living and working on other continents, or, by calling on our partners in our private network of firms, The Global Group.  We also call on firms we have come to know and trust through mutual memberships in The Counselors Academy and other international organizations.  With the avenues at our disposal, our reach, capability and quality extend to any part of the globe our clients call on us to reach.

Who will be in charge of my account?  At RHI, all accounts are assigned to a senior manager who personally provides or closely oversees all aspects of services performed on your behalf. 

Who will be my account team? In addition to one or more senior managers, under close oversight, some aspects of your program or project will be performed by other staff members.  When a specialized talent is needed (such as a photographer or printers) RHI draws from a long standing pool of talented associates. We have built lasting relationships and know our specialists to adhere to the same standard of excellence our clients have come to expect.

How do you measure results?  At the very beginning of each new contract or assignment, RHI management sits down with our client. Together, we define what will be a successful outcome and how we will know we have achieved that outcome.  For longer programs, we will define markers to measure progress along the way, methods of interim evaluation, and of course, final outcome. 

How long have you been in business?  We opened our doors,  March, 1984, and we thank our many satisfied clients we've had the pleasure of working with in the ensuing years.  Thanks to their confidence in us, we are here to serve you today.

Contact us at 713-961-7400 or rhi@renaissancehouse.com